Got my S23 Ultra fixed instore in London.
It was cracked both the screen and the back. Paid £330 and I wasn't expecting it to die within 6 months, least of all that the warranty is only 90days. Considering that it's genuine Samsung store and they are supposed to use genuine parts, only 90 days warranty??
Currently my screen just blinks white whenever I plug it into charge otherwise it's just dead. Went to the store again and they give me a quote for £209. So I paid like £1200 for the phone and then another £330 for repairs so £1530 only for it to not last me even 3 years.
When I checked online for their repair warranty it shows 12 months but the store clerk tells me it's for their at home repair service not the store one. Why do they have different warranties when they are both Samsung?
I'm just frustrated because the phone looks brand new but it's completely unusable after 6 months of getting it fully repaired.
