17-11-2022 04:20 AM in
Galaxy S22 SeriesDears anyone have issue with whatsapp during downloading the videos?. Past 2days iam having this issue...app getting totally freeze..and I need to force stop to use again..I try to clear the catche also..kindly advise
17-11-2022 09:54 AM in
Galaxy S22 Series@S22 Ultra Series Hello, verify that you have a pending WhatsApp update and update. Check that you have a good internet connection and enough space on your device, greetings.
"The quieter you become-the more you are able to hear..."
17-11-2022 11:11 AM in
Galaxy S22 SeriesHello, there is no pending update and my mobile is only 2 weeks old..so there is no issue with storage moreover am using 5g connection too. I have tried clearing the cache also
17-11-2022 01:27 PM in
Galaxy S22 SeriesTry with 5g connection off
17-11-2022 05:58 PM in
Galaxy S22 SeriesTried.no change😔
17-11-2022 06:09 PM - last edited 17-11-2022 06:14 PM ) in
Galaxy S22 Series@S22 Ultra Series ,Hello, if your phone is only two weeks old, could you comment, please, what version of software it has installed. A screenshot of Settings / About phone / Software information would help. It is very likely that an update is pending. Check it from Settings / Update Software/Download and Install.Greeting.
"The quieter you become-the more you are able to hear..."
17-11-2022 06:12 PM - last edited 17-11-2022 06:13 PM ) in
Galaxy S22 Series@S22 Ultra Series ,Other steps to follow would be to make and save WhatsApp backup, uninstall the app and reinstall and configure it. Greetings.
"The quieter you become-the more you are able to hear..."
17-11-2022 07:30 PM in
Galaxy S22 SeriesMine is doing exactly the same!!
It's as if it freezes when trying to download a video (even a small video)
Ver 2.22.24.24
I'm on a Note 10, android 12
18-11-2022 03:04 AM in
Galaxy S22 SeriesHello,
It's android 13, UI5. all updates has be installed with
latest version
18-11-2022 03:05 AM in
Galaxy S22 SeriesThanks, will try this option too.