Whatsapp Hanging/freeze while downloading video

[S22 Ultra Series]

Dears anyone have issue with whatsapp during downloading the videos?. Past 2days iam having this issue...app getting totally freeze..and I need to force stop to use again..I try to clear the catche also..kindly advise 

#S22ultra #whatsapp #freeze 

[Ventor]

@S22 Ultra Series Hello, verify that you have a pending WhatsApp update and update. Check that you have a good internet connection and enough space on your device, greetings.

[S22 Ultra Series]

Hello, there is no pending update and my mobile is only 2 weeks old..so there is no issue with storage moreover am using 5g connection too. I have tried clearing the cache also

[Tourbillon De La Vie]

Try with 5g connection off

[S22 Ultra Series]

Tried.no change😔

[Ventor]

@S22 Ultra Series  ,Hello, if your phone is only two weeks old, could you comment, please, what version of software it has installed. A screenshot of Settings / About phone / Software information would help. It is very likely that an update is pending. Check it from Settings / Update Software/Download and Install.Greeting.

[Ventor]

@S22 Ultra Series ,Other steps to follow would be to make and save WhatsApp backup, uninstall the app and reinstall and configure it. Greetings.

[Atmosphere]

Mine is doing exactly the same!!

It's as if it freezes when trying to download a video (even a small video)

Ver 2.22.24.24

I'm on a Note 10, android 12

[S22 Ultra Series]

Hello, 

It's android 13, UI5.  all updates has be installed with

 

latest version

[S22 Ultra Series]

Thanks, will try this option too.