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Waranty

(Argomento creato il giorno: 17-06-2024 06:18 PM)
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Members_MwXD8C6
First Poster
Opzioni

Hello,
I checked my waranty in my samsung account for my galaxy s22, as you see below,

Members_MwXD8C6_0-1718640934333.png

as you see I have waranty until 2/2025. But when I went to samsung technical center, they told me that my device is out of waranty. they gave me a reciept and they worte on it, that my phone does not have waranty. What's the problem now? why I have waranty in my profile but the technical center said I don't have? 
is there any phone number or any email address of samsung center (the main one) to let me to talk about my problem?

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1 Rispondere
Michele_P
Expert
Opzioni

Hi Members_MwXD8C6, welcome to the Samsung Community.

I'd like to check this out with our tecnhnical departments, in order to understand what the mishap is based from.

In order to do that, I've sent you a direct message with some data request.

Check your profile for it, I'm waiting you.

Please note: if you are an italian customer, you can express yourself in italian: this is the Italian Samsung Community.

Have a nice day.

Michele_P
Samsung Community Expert