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Stuck pixel on 60 Hz

(Topic created on: 19-04-2022 04:59 PM)
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MrDavido
First Poster

‎19-04-2022 04:59 PM

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Hi All, 
I have noticed a stuck pixel on AOD or when the Motion Smoothness is set to 60 Hz. If the screen is set to 120 Hz this pixel seems to be working normal, but it's still stuck on AOD (because AOD is working on 60 Hz).

I just noticed it a couple of days ago, I have the phone about 4 weeks now and never dropped it or anything. If I use *#0*# I can see the stuck pixel on Green, but only if the screen is set to 60 Hz. Tried different fixing methods but no luck.

Is this a software issue or a defective pixel? And if it is will this covered by warranty?

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BandOfBrothers
MegaStar

‎19-04-2022 06:06 PM

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Yes as long as the phone shows no sign of an accidental drop / bump.

A Samsung Service Centre needs to have hands on @MrDavido 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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