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S22 ultra one ui5, I Have s22 ultra and update is not showing for one ui 5

(Topic created on: 03-11-2022 08:22 PM)
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Alfaromeo11
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S22 Ultra one ui 5 not showing on update what to do to get that update
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4 REPLIES 4
-Robot-
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One Ui 5 came with android 13 Update, did you update phone to Android 13? It didn't come out separately
Tourbillon De La Vie
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Where are you based and what is your exact phone model? 

BandOfBrothers
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Hello @Alfaromeo11 

Don't worry too much as I'm sure your phone will be sent the software update soon.

Updates are sent out in waves , region dependent and phone eligibility dependent as not to overload Samsungs servers.

Also if a phone has been directly supplied by a network then the network may want to test the software first before allowing Samsung to send out the update to their branded phone's to ensure nothing in the update clashes with their network apps and features.

Sometimes using Samsung Smartswitch to get the update can work, however best practice is to keep checking in your phone's software update section.

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Alfaromeo11
Student
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Thank you for your reply
SM-S908U1 
Location UK
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