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Rebooting automatically

(Topic created on: 07-06-2024 09:55 PM)
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Ajipha
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Hi all, my phone keeps rebooting automatically for no reason. Any idea how I can stop this or fix it?
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TarantuLuke
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Check "battery and device>auto optimisation"1717794154339_1717794154332_0.jpg
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Ajipha
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They are all not active but my phone still keeps rebooting 1717794745211.jpg
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TarantuLuke
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Next thing you could do, is wiping the cache, you will need a laptop or a pc for that.
- connect USB cable / device
- power off handset normally
- hold power and volume up until Samsung logo (handset vibrates).
- release buttons and handset will enter Recovery mode.
- navigate to Wipe Cache using volume up / down key.
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TarantuLuke
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Last option I can think of is Device care > care report (top right corner) to see if any app is causing a problem (crashes etc)1717798084235.jpg
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