PHONE APPS NOT OPENING AND PHONE OVERHEATING

Shovzki · ‎07-05-2022

Hi my phone out of nowhere started getting hot for no reason I couldn't open any apps or galleries nor was I able to send anything on what app I had to restart my phone and then my phone went all black and said optimizing apps an shut off I haven't downloaded any new apps I have done a virus check all clear.

BandOfBrothers · ‎07-05-2022

I would suggest the following routes in given order @Shovzki

Https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.
Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
Back up and factory reset.
Seek support from a Samsung Experience Store or Samsung Service Centre.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

amandasxx · ‎07-05-2022

Wait u made this app?