PHONE APPS NOT OPENING AND PHONE OVERHEATING

[Shovzki]

Hi my phone out of nowhere started getting hot for no reason I couldn't open any apps or galleries nor was I able to send anything on what app I had to restart my phone and then my phone went all black and said optimizing apps an shut off I haven't downloaded any new apps I have done a virus check all clear.





[BandOfBrothers]

I would suggest the following routes in given order  @Shovzki 

• Https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 
• Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
• Back up and factory reset.
• Seek support from a Samsung Experience Store or Samsung Service Centre.

[amandasxx]

Wait u made this app?