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Missing Secure Folder files

(Topic created on: 04-03-2022 07:47 PM)
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AChev
Apprentice
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Hello

I have just switched from an S20 to an S22. As I was transferring my files using Smart Switch I thought it would be quicker to take folders (they were pics and videos) out of Secure Folder so that I could re-install and put them right back in SF on the new phone without having to go through each pic/videos individually.

Problem is that I can't find the files anywhere! Not in the gallery or downloads. Where do they go back to?

Some where Instagram photos, some were screenshots etc. They are not shown in individual gallery folders either. 

 

Thanks 

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4 REPLIES 4
mark770
Voyager
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Have you checked Microsoft OneDrive? I believe Samsung ended support for Secure Folder transfer last year. You can download the app again but don't expect it to auto migrate files if you change handsets again.
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AChev
Apprentice
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That's why I moved the files out of Secure Folder before I transferred rhe files over with Smart Switch. 

Basically the SF was empty and I assumed the files were back in the gallery as they were pictures and videos. 

Bizarre. 

mark770
Voyager
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Sorry I agree that does seem bizarre certainly. Have you checked One Drive to see if showing in there?
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AChev
Apprentice
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Just did and some files were transferred through OneDrive but not my ex- Secure Folder folders. Where do files normally go when they are de-secured?

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