Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

GALAXY S22 total loss after update

(Topic created on: 08-04-2024 01:43 PM)
283 Views
NormanH8
First Poster
Options

We are an organization where smart phones are essential tools for our staff.   Over 60 of our phones are S22.   

This past week, all the phones are ruined coming up in Recovery mode and nothing but a factory wipe works to restore the phone.

We have a bunch of business apps and we use Hexnode MDM which requires a lengthy enrollment process for each phone.

The update that did this has cost us over 60 hours in time just to restore the phones and has impaired our staff from serving our clients.    

1 REPLY 1
Tourbillon De La Vie
Samsung Members Star ★
Options

Usually updates are rolled out to pilot devices first to test