I do appreciate that most of the management of the community is run by people who volunteer - that's how most community forums function. The particular topic in question, however, was started by Sachikot (9th Feb), Community manager, regarding how to claim the Disney+ offer - last edited by Moderator DannyT on 22nd March, with a post by Moderator AndrewL four weeks ago marked as the solution (to the problems raised between the original post and four weeks ago.) This solution is on page 24 of the topic and there are now a further nine pages of people saying the solution hasn't worked for them, how telephoning the Promotions team and Customer Support has got them nowhere and expressing dismay and anger that they have been left in the lurch - particularly as the promotion period has ended.
75,070 views on a topic with 325 posts, many after the solution was posted four weeks ago and no comments, posts or suggestions from Samsung, Samsung Community Managers or Samsung Mods since the solution. There are other similar topics both inside the Galaxy S22 Series area and others, but the sheer volume of views and posts in the topic linked would, I hoped, have brought it to the attention of the management.
But it hasn't - so I guess the fact I have started this topic (albeit without directly raising the ongoing concerns of the other posters in the linked topic) is probably the right way of drawing attention to the issue.
