S22 Ultra Screenshot Glitch

[Hydriuz]

I have recently received my S22 Ultra... and boy.. it is a buggy glitchy mess.

From incorrect touches, audio out of sync to display glitches. It is a mess.

The worst glitch however is when taking a screenshot. It ends up as glitchy blocks and lines 50% of the time.. judge the results yourself

S22 Ultra screenshot result

The glitches only show up in the captured image, they are not visible nor do they appear in any other form.

Anyone else experiencing this issue?

Edit/ Update: The glitches only show up when switching to 1440p in the display menu.

The glitches are not limited to just screenshots, they also show up on certain images in certain apps, most commonly when sharing images.

The glitches are not linked to the phone, meaning that when sharing an image that becomes glitched, the image will also show up glitches on other devices, but with other colors

This afternoon i shared a picture through whatsapp which got glitched, on my own phone it showed up as green blocks, but when i looked at the same image through whatsapp web, it showed up as purple blocks.

This means that my phone does not just display the images in a glitched state, it literally corrupts them...

My phone corrupts images i share. Nice.

[Patrick]

Hello,

Please submit an error report of this in the Samsung Members App > Support > Error reports. This way the developers can solve it.

[Brandkraan]

Lijkt me beter het toestel retour te sturen en een nieuwe te vragen.

[MartijnK]

Hi @Hydriuz, good afternoon.

Thank you for reaching out! This doesn't look good at all, have you looked if there was an update available? How did you install your phone? Have you used a clean install or did you install a back-up?

Kind regards,

Martijn

[Hydriuz]

I used a clean install, i installed my phone by just turning it on and manually downloading all the apps i wanted, so its basically brand new.
This bug only happens when taking certain images, i found out its not just limited to screenshots, but to some omages saved and shared aswell... my screen does not show these glitches, just the screenshot

[Hydriuz]

Also, there is no new update available.
I updated my post with more information

[MartijnK]

Hi @Hydriuz, good morning.

Thank you for your update. To find out whether this can be solved with an update from us, it is best to submit an error report via the Samsung Members app. My colleagues of the R&D department will also receive a log from your phone to get a better idea of the issue, you can also add screenshots. If this can be solved with an update, this will also be rolled out as soon as possible.

Open the Samsung Members app and choose Support, then scroll down a bit and you will see Error reports.

Kind regards,

Martijn

[MartijnK]

Good morning @Hydriuz.

Last week we launched a new update for the S22, have you seen this? And how is your phone now? 

Keep us posted!

Kind regards,

Martijn