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Original topic:

Unable to Wipe Cache Partition on my S21 Ultra + Battery Issues

(Topic created on: 03-05-2021 09:21 PM)
Jhibraan
Journeyman
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Galaxy S21 Series

Hello,

Recently  am experiencing issue with my battery life of my 21 Ultra.

When I bought my mobile in February, My charge was lasting around 1d 6hrs but today, 1st of May, Am getting only 15hrs of Full charge  as per the battery usage status.

Day by Day it is decreasing...
Refer to my Screenshot.

WhatsApp Image 2021-05-01 at 21.50.32.jpeg

I saw a video to use the wipe cache partition to reset the battery usage status but using the Power Key + Volume Up  button simultaneously + usb cable plug in on a pc but nothing happens, my phone boot normally.

I have work profile setup on the phone, is it because of that am unable to access the Recovery mode?

Any Solutions to reset the battery usage status?

I have tried *#0228# as well but still having 15hrs of charge...

All my apps are in deep sleep as well...

Please help 😞 

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12 REPLIES 12
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Galaxy S21 Series
Try plugging it into laptop with phone still on and install drivers, once installed power off.. then volume up and power button together and hold..
Jhibraan
Journeyman
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Galaxy S21 Series

Hello,

Yes I have been able to access Recovery Mode & Wipe the cache partition

Nothing happens with the battery though

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Galaxy S21 Series
It way take a couple days for everything to settle down again..
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