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Original topic:

Trouble purchasing Galaxy themes

(Topic created on: 29-04-2022 05:27 AM)
Hel75
First Poster
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Galaxy S21 Series
Hi I tried to purchase a theme and it says authentication timed out can anyone help me to solve this I would really appreciate any information 
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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

Hi @Hel75 

 

Try > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

If this does not help then check your purchasing preference information if the theme is a paid for version and that the theme is compatible for your phone.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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