25-07-2023
01:31 AM
- last edited
25-07-2023
02:54 PM
by
SereneH
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So after the june/july updates, I have found 2 people I personally know that have the exact same problem as me and many many others that I've read on forums, I have the s21 ultra as does my cousin, who uses it for his surgery and my friend has a s21. The problem is the phone is restarting randomly, on all 3 phones the same bloody issue. I've spoken to samsung and they say it's a motherboard problem on mine and my cousins (LOL) funny it should happen straight after an update! They knew from the error reports apparently, so why is the updates causing motherboard issues??
25-07-2023 04:07 AM
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25-07-2023 04:09 AM
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25-07-2023 04:20 AM - last edited 25-07-2023 04:20 AM
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25-07-2023 04:29 AM
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25-07-2023 06:23 AM
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1. Are your phones direct from Samsung or carrier branded?
2. I have seen lots of people complaining about the green line issue happening after an update although I am not sure if it's a world wide issue as no one posts about their location or carrier etc.
3. I got my phone directly from Samsung since preorder and touchwood haven't had issues so far.
4. No only issues I have had with updates is they sometimes mess up the battery life for whatever reasons and that's why I try to keep my phone updated all the time ( apps from both Samsung store and Google store) along with the monthly updates from both Samsung and Google.
5. As for your issues Try a 'wipe cache' of the phone and 'repair apps' in the same menu (check YouTube videos how to go about it) and make sure all apps are up to date from both Google and Samsung stores.
25-07-2023 08:18 AM
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25-07-2023 08:36 AM
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25-07-2023 08:40 AM
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"Nurse, S21! Swabs! Watch 4! Suction! iPhone 5 stat!"
Yeah, I call BS.
25-07-2023 09:14 AM
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