25-11-2022 07:18 AM in
Galaxy S21 SeriesI bought S21+5g four months ago. I works well until I update to Android 13/One UI 5.0. It keeps restarting itself while Im using it. Sometimes during me opening the camera, watching youtube or checking Instagram, just anytime could happen. It really makes me frustrated. I even factory reset my phone, but the issue still persist. I did everything from my side, so i think i will send my phone to Samsung service centre to have a check. I am not sure if it is because of the new android system or hardware issues. I really afraid of being noticed of "no issue found" after inspection coz there must be some issues with the phone, otherwise it wont auto restart itself. Samsung has to give an explanation about the issue either is a system error or something else. Does anyone experience the same issue? Pls let me know. Cheers
25-11-2022 07:51 AM in
Galaxy S21 Series25-11-2022 07:57 AM in
Galaxy S21 SeriesIt normally happens twice a day and could happen anytime. I was advised to put my phone in a safe mode. The restarting was not found during the period. I think one reason is that I rarely use the phone in that 24 hours during safe mode coz almost all apps are down. These is no point for me using it.
25-11-2022 08:06 AM in
Galaxy S21 Series02-01-2023 05:33 PM in
Galaxy S21 Series