24-05-2022 10:18 PM in
Galaxy S21 SeriesHello,
Since the May security update, my S21 FE has been unable to use mobile data from SIM1.
To clarify, i use both SIM card slots on my phone, and the mobile data works fine on SIM2
I have tried:
Restarting the phone
Turning airplane mode on and off
Changing the mobile data from SIM1 to SIM2 and back
There's no problem with the SIM or the network, since when i put it in my S9 the data works fine.
Any suggestions?
Solved! Go to Solution.
a month ago in
Galaxy S21 SeriesI actually stumbled into the solution myself. I checked my provider's settings for the network and then went to compare them with my phone's. Apparently the newest update removes the "default" type from the "APN type" setting on the network settings, causing the data connection not to work!
All i had to do was type "default" back into the APN types for the network.
Very strange and random, probably a bug that slipped through the update.
25-05-2022 04:20 AM in
Galaxy S21 Series25-05-2022 10:57 AM in
Galaxy S21 SeriesTried resetting network, didn't do anything, same problem remains. Carrier services is up to date
25-05-2022 01:04 PM in
Galaxy S21 SeriesI have the excact same problem with my S21Fe after the latest update i have no data connection! Tried restarting or changing sim 1 to sim but no luck!!
25-05-2022 01:28 PM in
Galaxy S21 SeriesSolution provited by my provider- operator
New network settings given and all back now. Call your provider first before doing anything else!!
a month ago in
Galaxy S21 SeriesI actually stumbled into the solution myself. I checked my provider's settings for the network and then went to compare them with my phone's. Apparently the newest update removes the "default" type from the "APN type" setting on the network settings, causing the data connection not to work!
All i had to do was type "default" back into the APN types for the network.
Very strange and random, probably a bug that slipped through the update.
2 weeks ago in
Galaxy S21 SeriesI had the same issue too but when i shutdown my phone, removed simcards and re-inserted them, everything is okay now.