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Original topic:

S21 FE mobile data issue

(Topic created on: 24-05-2022 10:18 PM)
Xaskas
Apprentice
Options
Galaxy S21 Series

Hello,

Since the May security update, my S21 FE has been unable to use mobile data from SIM1.

 

To clarify, i use both SIM card slots on my phone, and the mobile data works fine on SIM2

I have tried:

Restarting the phone

Turning airplane mode on and off

Changing the mobile data from SIM1 to SIM2 and back

 

There's no problem with the SIM or the network, since when i put it in my S9 the data works fine. 

 

Any suggestions?

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1 Solution


Accepted Solutions
Solution
Xaskas
Apprentice
Options
Galaxy S21 Series

I actually stumbled into the solution myself. I checked my provider's  settings for the network and then went to compare them with my phone's. Apparently the newest update removes the "default" type from the "APN type" setting on the network settings, causing the data connection not to work!

All i had to do was type "default" back into the APN types for the network.

Very strange and random, probably a bug that slipped through the update.

View solution in context

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6 REPLIES 6
piscean
Explorer
Options
Galaxy S21 Series
Try resetting network in general management read notes...also check google play store for carrier services update regularly too...
Xaskas
Apprentice
Options
Galaxy S21 Series

Tried resetting network, didn't do anything, same problem remains. Carrier services is up to date

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scorpion79
First Poster
Options
Galaxy S21 Series

I have the excact same problem with my S21Fe after the latest update i have no data connection! Tried restarting or changing sim 1 to sim but no luck!!

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scorpion79
First Poster
Options
Galaxy S21 Series

Solution provited by my provider- operator

New network settings given and all back now. Call your provider first before doing anything else!!

Solution
Xaskas
Apprentice
Options
Galaxy S21 Series

I actually stumbled into the solution myself. I checked my provider's  settings for the network and then went to compare them with my phone's. Apparently the newest update removes the "default" type from the "APN type" setting on the network settings, causing the data connection not to work!

All i had to do was type "default" back into the APN types for the network.

Very strange and random, probably a bug that slipped through the update.

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Kelvin_Somba
First Poster
Options
Galaxy S21 Series

I had the same issue too but when i shutdown my phone, removed simcards and re-inserted them, everything is okay now.

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