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Original topic:

Re: Promotions not working with the S21+

(Topic created on: 4 weeks ago)
jgemm
First Poster
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Galaxy S21 Series
How do I claim my free samsung buds promotion
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7 REPLIES 7
StephK1
Moderator
Moderator
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Galaxy S21 Series

Hey @jgemm, hope you're enjoying your new phone! You can claim the promotion in the Benefits tab of the Samsung Members app. If it's not in there, you can head to the claims form on the following link: www.samsungpromotions.claims/S21gift 

Hope this helps! 😁

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jgemm
First Poster
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Galaxy S21 Series
Got that. Thanks
Members_1oEwBKd
First Poster
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Galaxy S21 Series

Hi. I am trying to do the same but I got this error 

503 Service Unavailable

No server is available to handle this request.

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KholaI
Moderator
Moderator
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Galaxy S21 Series

Hey @Members_1oEwBKd 

There seems to be a slight technical error issue at the moment, but please try again in a few hours!

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roorust
First Poster
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Galaxy S21 Series
Hi Kholal. I have tried to claim today but still getting same error as above "503 service unavailable "
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KholaI
Moderator
Moderator
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Galaxy S21 Series

Not to worry, we've now escalated this. Our Team will look into this as soon as they're able to. We do apologise!

Spooksartist
First Poster
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Galaxy S21 Series
Hi I am also still getting this same issue
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