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Original topic:

Issue in software

(Topic created on: 20-11-2021 12:56 PM)
Ahmed_0o
Apprentice
Options
Galaxy S21 Series
After my last update to Android 12 oneui4 to Samsung 21ultra, a lot of apps not working there is a lot of lag through writing in chat, how this problem can be solved without resetting factory settings #samsung
12 REPLIES 12
pete007
Troubleshooter
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Galaxy S21 Series
As android 12 is out of beta. Then a soft reset would not affect much although a hard reset will give us you android 12 without going back to an earlier release.
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GoanGeek
Hotshot
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Galaxy S21 Series
Where in the world are if I may ask? As most people in the US seem to be complaining about this lag.

You can do a Wipe Cache and repair apps in the same menu.

Then download good guardians app and use its app optimiser if you don't want to reset.
Ahmed_0o
Apprentice
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Galaxy S21 Series
I wiped the cache and no news one of the apps is outlook
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Ahmed_0o
Apprentice
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Galaxy S21 Series
What do you mean by a soft reset
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GoanGeek
Hotshot
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Galaxy S21 Series
Follow the other things I have mentioned and see if it helps.

Also keep checking for app updates in both stores.
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LiquidSnake
Hotshot
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Galaxy S21 Series
Try booting into safe mode; do you still experience this issue? If so, then I would suggest factory resetting your phone and see if that rectified the issue. Hope this helps! 😀
Ahmed_0o
Apprentice
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Galaxy S21 Series
How long-awaited staying in safe mode ! And I don't want to do factory reset
LiquidSnake
Hotshot
Options
Galaxy S21 Series
When in safe mode, just basically test the typing and apps; do you still experience slow speed? Once you have tested this, then you can exit safe mode. Just restart the phone to get out of safe mode. Hope this helps! 😊
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_gUi_
First Poster
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Galaxy S21 Series

I have the same problem!