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Original topic:

Files App crashing after update whilst using Google Drive

(Topic created on: 15-02-2022 02:08 PM)
Davevertonblue
Apprentice
Options
Galaxy S21 Series
The latest update to the Files app appears to have broken it, no longer works with Google Drive.
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4 REPLIES 4
Pugs1957
Samsung Maker ★
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Galaxy S21 Series
Works on my S21 Ultra, do you get any error messages? Have you checked the account info is still present?
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pete007
Troubleshooter
Options
Galaxy S21 Series
Have you checked if it requires a update ??
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Sean03
Navigator
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Galaxy S21 Series
if that's the blue Files app, this happened a couple of years ago with an update then too. I had to remove all updates and reset it to the factory version of the app until they released another patched update.
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Davevertonblue
Apprentice
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Galaxy S21 Series
Many thanks all, I have cleared the cache (probably should have done that first) seems to have done the trick.
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