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Battery problem of Samsung S21 FE 5g

(Argomento creato il giorno: 06-02-2022 07:24 PM)
2509 Visualizzazioni
SayfulIslam24
Explorer
Opzioni
I think Samsung S21 FE 5g battery problem is big problem. When I live 45 minutes on YouTube. But after the end I see 40% charge is over. Screen on time only 3 hours 45 minute or 4 hours. When i am not use 3/4 hours after i see 20% or 30% charge has gone. I shocked.

I think Samsung resolve this kind of problem
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6 Risposte
Michele_P
Expert
Opzioni

Hi SayfulIslam24,

could you please share a screenshot about App consumption details, from the menu Battery?

So we can analyze the situation and focus on the processes that are actually requesting a great deal of energy.

Also, I would recommend you to restart your mobile phone in Safe Mode to check if this behaviour persists by using the native processes only.

Proceed as follows:

- Turn off the device
- Restart it
- When it comes the Samsung screen, just hold on to the low volume button and keep it that way until the system is fully loaded (you should see Safe Mode on screen if everything has gone well)

This procedure will temporarily shut down all system but the native ones, therefore some 3rd party Apps will be not functioning.

To turn off the Safe Mode, a normal restart will suffice.

Let me know.

Have a good day!

Michele
Samsung Community Expert
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SayfulIslam24
Explorer
Opzioni
Only lite useScreenshot_20220213-151639_Device care.jpgScreenshot_20220213-151622_Device care.jpg
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Members_EOUGeDg
Apprentice
Opzioni

I have the same problem with My s21 fe. Battery drains so Quick. If i get 2 hour screen on time i am happy....

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SayfulIslam24
Explorer
Opzioni
Samsung S21 FE 5g battery problem. Today 19 February. I live on YouTube only 45 minute. After live i saw 45% charge has gone. Finished. I shocked.🤯🤯
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Rocks_1
First Poster
Opzioni

Hello, I'm facing similar issue from some days when i purchased the phone it worked fine for several months where battery backup is low but still ok but suddenly one night the battery usage gone crazy 10%per hour just like the screenshot you provided the phone was giving backup of 10hr on full charge. Can you please tell that your problem got solved or not and what did you done for resolution.

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Danilo_L
Expert
Opzioni

Hi Rocks_1,

welcome to the official Samsung Italia Community!

In order to provide you an accurate and precise feedback and to understand if there is an application or feature that impacts the most on consumption, I kindly ask you to send me a screenshot of the battery consumption, following these simple steps:

  • Settings
  • Device and battery support
  • Battery
  • See details

Have you noticed if this problem started to happen as a consequence of a specific event, such as the installation of an update?

Keep me informed, I remain available.

Have a nice day! 

Danilo
Samsung Community Expert
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