07-12-2021 01:59 PM - last edited 07-12-2021 02:00 PM
Hi,
I am experiencing a problem with my Samsung S21 Ultra, I believe this issue occurred with the new android 12, when giving "appear on top" permission to certain apps which draw over other apps, I can no longer perform any actions outside of that app. For example, I cannot click any apps on the main screen, I can't swipe on the main screen etc. I have attached a video example of this with an app. This isn't an issue with the app as I have tried this with several different apps and it's the same result.
I have already performed a factory reset as well but no luck.
Here is a video example:
https://drive.google.com/file/d/1-5zzMZKbWh2QBWUK1oE9_nzibHgHkxTS/view?usp=drivesdk
Any suggestions?
Solved! Go to Solution.
07-12-2021 03:33 PM
07-12-2021 03:52 PM
I don't believe that has anything to do with it, I tried factory resetting the phone and only logged into the google play account to download an app to try this with. I wasn't even logged into the Samsung account.
07-12-2021 04:21 PM
07-12-2021 04:25 PM
That may be the issue, its 3rd party apps only. I will try and downgrade to see if it fixes anything
07-12-2021 04:49 PM
Hey, Thank you very much, downgrading back to Android 11 fixed the problem