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Original topic:

wifi calling

(Topic created on: 25-01-2021 03:24 PM)
jackthompson
Apprentice
Options
Galaxy S20 Series
Since the s20 has had the latest update has any found the wifi calling function has disappeared 

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8 REPLIES 8
Latino2604
Explorer
Options
Galaxy S20 Series
If you had WiFi calling before Android 11 update and its missing now, this is probably because you had the SIM in the phone during the install. (I know it sounds daft).

Restart the phone without the SIM card, after restart put back your SIM and you should find WiFi Calling menu item on Phone app Settings.

 

I have used this method on an unlocked S20 on O2 and its worked for me.

Credits- Sid001

Hope this helps
BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S20 Series

It's also worth checking that WiFi Calling is still activated on your mobile account by checking in any relevant Network App and or by talking to your network customer services as Wi-Fi Calling is Sim driven @jackthompson 

 


Current Phone > Samsung Z Fold³ 5G.

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jackthompson
Apprentice
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Galaxy S20 Series
hi, yeah this is one of the first things I tried. it is active on my account
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jackthompson
Apprentice
Options
Galaxy S20 Series
hi thanks for that it worked!! i was a little unsure when I read your message loln
Latino2604
Explorer
Options
Galaxy S20 Series
Welcome. Glad it helped
Davidi2000
First Poster
Options
Galaxy S20 Series

Hi - I have the same problem and removing the SIM card worked,  however when I turned my phone off and then back on it disappeared again! Any ideas???

 

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Sid001
Navigator
Options
Galaxy S20 Series

Hi, sadly this appears to be a bug in Android 11 / O2 systems. If you repeat the reboot without the SIM process it will reappear. A pain I know.

ZackHVehit
Journeyman
Options
Galaxy S20 Series

It worked! Thank you! 😁

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