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Original topic:

WiFi calling in OneUI 3.0

(Topic created on: 04/12/20 01:44)
BiscuitPiano765
Explorer
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Galaxy S20 Series
In the beta and still in stable OneUI 3.0 my WiFi calling option keeps disappearing.

It is there every time straight after a software update, but then and time the phone turns off/restarts, the WiFi calling setting goes away, and you can't find it even by searching in settings.

Even weirder, when I just did my first restart since the stable update, I immediately checked my quick settings and it was still an option, and then I watched it disappear. 

This happen to anyone else? I'm in the UK unlocked.
24 REPLIES 24
Samofthesung
First Poster
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Galaxy S20 Series
have you tried tapping the 'plus' button that adds more quicksettings? if not I'm not sure because I'm in the UK and I've always had WiFi calling as an option on my s20+
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ironass
Troubleshooter
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Galaxy S20 Series

U.K. unlocked, BTU, stable Android 11. 

 

Wi-Fi calling is showing and working fine.

 

Try accessing it either by pulling the Notification panel down and long pressing on the Wi-Fi calling icon or by opening the Phone app > Menu (3dots top right) > Settings > Wi-Fi Calling



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
BiscuitPiano765
Explorer
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Galaxy S20 Series
Hi both, thanks for taking the time to reply, sorry but neither of these work, the setting simply doesn't show up either when I try to add more quick settings, or by the 3 dot menu and settings in the phone app 😞
BiscuitPiano765
Explorer
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Galaxy S20 Series
Just to show you here are my phone app settings.

Screenshot_20201204-030604_Call settings.jpg

ironass
Troubleshooter
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Galaxy S20 Series

Which U.K. carrier are you on?



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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BiscuitPiano765
Explorer
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Galaxy S20 Series
O2, but the device itself is unlocked.
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ironass
Troubleshooter
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Galaxy S20 Series

These are my settings for Phone...

 

Wi-Fi_Call settings.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Try going to...

 

Settings > Apps > Phone > Storage > Clear cache

 

Reboot your phone and see if that helps.



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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BiscuitPiano765
Explorer
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Galaxy S20 Series
Thanks again, just tried this but still no luck 😞
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ironass
Troubleshooter
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Galaxy S20 Series

According to this video... https://www.youtube.com/watch?v=RtFsDPjRsnA&feature=emb_title you need to download the O2 app from the Play Store and set up Wi-Fi calling via that. Alternatively I suppose, you could just contact O2 Customer Services. 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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