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Original topic:

why does my phone keep requiring restart?

(Topic created on: 10-01-2021 07:53 AM)
Pott
Explorer
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Galaxy S20 Series
Why does my phone keep requiring restart?
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7 REPLIES 7
CrazyTom2k2
Samsung Maker ★
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Galaxy S20 Series
Hey there Pott!

Do you have Automatic Restarts enabled in Device Care?

Apart from that, what sort of restarts are we talking about? Is your phone constantly restarting? Is there any sort of pattern (for example, you launch an app, and the phone reboots?)

All the best,
Tom 🙂
strawberry cake
Hotshot
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Galaxy S20 Series

@Pott

 

hello

 

is your phone new?


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

Pott
Explorer
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Galaxy S20 Series
I've just turned off"automatic restart at set times" in device Care having just read your prompt reply.What happens is:if I leave phone alone for a few minutes it'll require unlock to restart.Meanwhile my smart watch won't work either.Many thanks CrazyTom
Pott
Pott
Explorer
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Galaxy S20 Series
dear lunaticore..yes.
thanks
pott
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strawberry cake
Hotshot
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Galaxy S20 Series

@Pott 

 

alright

 

backup your files if there are any then give your phone a factory data reset as a fresh start 🍃

 

if you need assistance in backup and reset, reach out to Samsung Support for guidance - link

 

thanks 😀

 

 


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

Pott
Explorer
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Galaxy S20 Series
Dear lunaticore.Thanks.l'll bare that advice in mind.hoping it won't come to that.bit of a pollaver.
yours..Poty
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DanTyler
Apprentice
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Galaxy S20 Series
Hi Tom, if you get a chance to look at my recent post I would like your advice or input.
I have deleted a lot of my apps, including social media and things like Whattsapp. the issue is still occurring so redownloaded Whattsapp, still unreliable
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