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Original topic:

why do my biometrics keep playing up. doesn't always recognise my fingerprint

(Topic created on: 17-12-2020 06:54 PM)
arfur
First Poster
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Galaxy S20 Series
Is anyone else having problems using biometrics 
3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

I'm using a different model of phone but mine are fine @arfur 

 

A couple of tips I picked up when setting up the finger prints are.

When setting up take x3 scans with each thumb and then rotate the phone around when taking further prints of each thumb so your phone can read both thumbs from the same finger print scan. Scan your prints as you would normally hold the phone.

Also using two fingers when setting up one fingerprint works pretty well.

Go into Settings . Biometrics and Security.  Biometrics Preferences . Turn Off Screen Transition Effect.

Then go into Settings and search for Optomise Battery Usage. Tap in Optimise  Battey Usage  tap to show All and scroll down to com.samsung.android.biom and toggle Off

For me this improved the fps on my Note.

I also have dry skin on my fingers and so find it sometimes beneficial to moisten my fingertip by breathing on it before unlocking the phone.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Solly321
Navigator
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Galaxy S20 Series
my fingerprint sensor on my S20 FE 4G variant sucks balls, I had to register the same thumbprint 3 times in the same location just to get it to work 85% of the time, I don't want the FPS of the screen unlock to increase I just want unlock accuracy. please send me tips for fingerprint accuracy
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BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

Try my tips above @Solly321 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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