24-03-2020 09:33 AM in
I have an s20+5G. Loving the phone, but I have a concern regarding the display. When watching video (mainly noticed on Facebook or Arlo live feed) my screen gets covered in these weird boxes that flicker. Even while typing this message they seem to appear every now and then.. They seem to clear if I close the app or lock/unlock phone, or sometimes when rotating. Any idea what it may be? Picture is attached. Purchased via Vodafone AU.
Thanks in advance
24-03-2020 10:50 AM in
It was happening while typing this message. It's really hit and miss, though. I just see it more consistently on Facebook, and it's not just the playing area, it's the entire screen as shown in the screenshot.
And now's not really ideal to be able to send it in for repair since a lot of places closing down 😞
24-03-2020 12:28 PM - last edited 24-03-2020 12:31 PM
That is incredibly strange. Firstly, it's unlikely to be an issue within a specific app as it's clearly affecting the nav bar and notification bar too, which aren't rendered by the app. However, an app could be doing something it shouldn't which is causing this. Secondly, and this is particularly odd, it's showing up in a screenshot that you took on the device. This rules out the screen itself or the connection to the screen being the issue. I'm not exactly sure at what point in the pipeline a screenshot takes place but I'm guessing it's just the raw frame buffer, and if so that could potentially indicate a hardware issue with your GPU.
I know doing this is really annoying and not ideal, but have you tried a factory reset? That would help to rule out a software issue. If you do a factory reset, don't pull all of your apps back over with smart switch as it's possible there's some dodgy old software (whether malicious or just incompatible) cauisng the issue. Personally I would do the following: