What you expect to get VS what you actually recieve is a total disaster.
A good camera? Well yes if you can get it to focus. 30 times zoom. Wow its like taking a picture with the original Samsung colour phones from the year 2000. What is the point. The phone heats up that much on this function you won't be able to hold it. Want to take some close ups? No macro again. So try Food setting but even this has its limits. Most shots end up blurry. They look perfect on the screen then you press the camera button and bam a ***** photo.
Next thing is when the phone is in rest mode. I miss the LED light flashing to let me know I have a message, or what's app, snap chat etc. Instead I had to download an app which lights up around the camera lense to have the same functions as previous phones. Upgrade? Yeah right. Hold on a minute you can have a flash around the screen I hear you say. Wow its so bright and lasts about 2 seconds. Useless. On mine while browsing the Internet it crashes and the screen freezes. I have put it into safe mode and tried to see if any apps are causing this but nothing. Its still the same after 2 months. Sometimes happens when writing messages. Let's hope I'm never in an emergency as the phone may not allow me to be saved.
For all the years I have owned a phone which includes a large amount of Samsung I have never managed to call 999 emergency services while the phone was in my pocket. Yet with this one I somehow managed to phone them without touching any buttons. Everytime I take the phone out its pressed loads of keys as it's lit up with loads of stars.
Turn the sensitivity down I hear you say, well if I did that then my thumb print wouldn't let me get into the phone. Another useless feature I've register's 4 different sets of finger prints and only 40% of the time will any of them work then comes up 5 attempts have been made wait so many seconds and all that rubbish. The face unlock isn't too bad.
The Samsung keyboard is still rubbish and I use swift key. Samsung keyboard seems to make up non existent words and then saves them so that when you write a message you sound like a five year old.
With all the issues I have with this phone I did try to send it back within a few days but due to covid by the time I actually got in touch with the phone company and how they wanted the phone to be with all original coverings etc it was too late. I have also considered selling or swapping with money my way to go back to the S9. Don't know why I haven't yet. This is the worse Samsung I have ever owned. And I've had at least 10 other Samsung in my life time. Poor job Samsung. Putting me off buying in the future. Good lick to anyone who buys one. My recommendation is wait until the S21 or S22 as they will have fixed all issues by then.