27-06-2020 03:31 PM in
Galaxy S20 SeriesHi
When trying to use a usb-c / headphone jack adaptor or after market usb c ear phones in my samsung s20 im just given the error message "the usb device is not supported"
My partner has a Sony and both these accessories work fine on her phone.
Any ideas how I can resolve this ?
Thanks
21-10-2020 03:12 PM in
Galaxy S20 SeriesI have the same thing now, have you fixed it yet?
07-05-2021 12:36 PM in
Galaxy S20 SeriesHas anyone got the answer?
07-05-2021 02:15 PM in
Galaxy S20 SeriesHey @ben_lewis1984 ,
can I ask what USB-C adapter are you using? I can see that we are offering a compatible one of our Online Shop: https://www.samsung.com/uk/mobile-accessories/type-c-adapter-ee-uc10-ee-uc10juwegww/