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Original topic:

Update camera issue

(Topic created on: 26/02/21 21:30)
Datamitch
First Poster
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Galaxy S20 Series
Updated my S20 Ultra earlier. Now close up photos with the flash on looks like I've taken a photo of a light bulb that's on.

Anyone else having an issue with the latest update?
P
image


37 REPLIES 37
Babishko
Smooth Operator
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Galaxy S20 Series
Does your phone have a case on Datamitch?.. I got exactly the same overblown flash shots when I started taking flash photos with my new case on giving flash blowback off the lip of the camera cutout of the case.Took it off and all was fine again. Could try cleaning all your lenses too mate if that doesn't work and then clearing your cache partition may work?.. Good luck mate. 👍👍
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Datamitch
First Poster
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Galaxy S20 Series
Hi Babishko, I've had the same setup with phone since I purchased it last May without updating issues. The newest update that's just been rolled out have done some 'image quality improvements'. But this has destroyed closeups with the flash on.

I do understand what you are saying about case/lens cover, but there was no issues prior update. I've reported it and I'm curious whether anyone else is having this issue.
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AlexLeeds
Apprentice
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Galaxy S20 Series

Yes I'm having exactly the, same issue... Leeds UK

Datamitch
First Poster
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Galaxy S20 Series
Hopefully enough people will report it..... 🤞
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AlexLeeds
Apprentice
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Galaxy S20 Series
Where do I report it please
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AlexLeeds
Apprentice
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Galaxy S20 Series
My example

20210227_222537_363761.jpg

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Datamitch
First Poster
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Galaxy S20 Series
settings/about phone/contact us/report error
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Datamitch
First Poster
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Galaxy S20 Series
The update was meant to make photos better in darker areas.....
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AlexLeeds
Apprentice
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Galaxy S20 Series
Great help, reported thanks 👍