So I got the UI 3.0 update a week or so ago and looks great on my S20 Ultra.
However, I am now stuck with having to specify which SIM to use for calls (calls can actually ask each time - this alone messes up the car connection with it not being able to connect to make a call unless i ILLEGALLY touch my phone) and SMS with no obvious way to change.
So in effect I now have a phone with 2 SIMS but without the usability I signed up for.
<sarcasm>Well played Samsung, well played </sarcasm>
Anyone figured out how to work this one out? or downgrade UI 3.0?
Samsung bring back the older system. The new one makes it impossible to make phone calls while using Android Auto.
I concur with above comments - the loss of the dual sim option especially when texting has caused endless frustration and confusion. I use the dual sim option to avoid carrying a work and private phone and to keep both parts of my life separate! Now some business associates who I only contact via the work sim have my personal number which I am not happy about. I have set the defaults and gone through the pain of manually accessing EVERY contact to ensure the default phone is relevant (personal v business) and yet the phone still changes the sim randomly. The CX & UX are poor and cumbersome - the option to change is on separate screens and not at forefront of sight when typing text (top v bottom of screen) . The loss of the little sim identifier beside each message in a text conversation also needs to come back - with some contacts I have both personal and business conversations using the different sims to ensure the work sim only has business communication as we are in breach of policy if the sim is used for personal texts and calls. I now can't see which message was on which sim in conversations (past or present) and if I realise the phone has randomly changed the sim again I lose the message I was typing - poor form Samsung ..... please revert to the previous dual sim capacity
Looks like problem exists, everywhere but is scattered to multiple topics, this:
This is Polish forum. It is really stupid that Samsung workers not consulted this with anybody beside their room.
Let's wait for update on A50 and other budget phones, owners will hit forums hard but i don't believe this will give us solution.
...because samsung knows better and treat their customers like garbage.
Well at least Samsung/Android have fixed the problem with making phone calls using the Android auto!
Keep it up and please continue the fixing 👍🏻
EDIT. No, it hasn't been fixed. There was some sort of temperary "error" where making calls was possible, but it doesn't work anymore..
@snee and All here - This same issue has been posted on many other Samsung Community threads worldwide. Unfortunately to this date, there has been no acknowledgement from Samsung in any country with respect to this huge mistake impacting all Dual SIM devices worldwide. The UI 3.0 has been a nightmare user experience for Dual SIM calls and text messages, and while we wait for Samsung to eventually fix this (hopefully in the next update), well, the only temp solution is to revert back to a previous version of Samsung Software.
Use ODIN to flash Android 10 with UI 2.5 (includes secuity patch December 2020) to your Samsung device and bring back the Dual SIM1 + SIM2 buttons for both calls and messages.
Note: Back up All your data (contacts, calls, media, etc) as the process to revert back to previous version of Samsung software requires Factory Reset.
I have a Note 10+ and this worked for me!!!