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Original topic:

UI3.0 on S20 with dual SIM

(Topic created on: 21/12/20 13:16)
snee
Apprentice
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Galaxy S20 Series

So I got the UI 3.0 update a week or so ago and looks great on my S20 Ultra.

 

However, I am now stuck with having to specify which SIM to use for calls (calls can actually ask each time - this alone messes up the car connection with it not being able to connect to make a call unless i ILLEGALLY touch my phone) and SMS with no obvious way to change.

 

So in effect I now have a phone with 2 SIMS but without the usability I signed up for.

 

<sarcasm>Well played Samsung, well played </sarcasm>

 

Anyone figured out how to work this one out? or downgrade UI 3.0?

 

 

43 REPLIES 43
GalaxyMac
Apprentice
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Galaxy S20 Series
Go into the contacts app and you can select which SIM calls any given contact by default. A great way to separate work and personal contacts
snee
Apprentice
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Galaxy S20 Series
Nice one 👍
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Javiasturias
First Poster
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Galaxy S20 Series
Does anyone know if there are any plans to reintroduce the old system? Depending on the circumstances, I use one SIM or the other with the same contact...
iieeann
First Poster
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Galaxy S20 Series

I use different sim to make call depends on the location, UI 3.0 has no direct icon to dial with 2nd sim, it fails, i need to look for 3rd party apps now. such a stupid design.

JollyAsbo
Apprentice
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Galaxy S20 Series
I agree, samsung has ruined dual sim usage. need to bring back the old way urgently!!
JollyAsbo
Apprentice
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Galaxy S20 Series
Samsung, please bring back the older way of using dual sim. we all use our phones in different ways but being forced to choose a default sim for each contact is not a flexible!!!
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Galaxy S20 Series

Totally agree, I updated this just now and got served this useless design where i cant choose anymore which sim I want for a call . I live in 2 countries and choose the local sim when making calls. This is stupid!! Has Samsung never heard of " don't fix it if it's working" 🤬

pawelml
First Poster
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Galaxy S20 Series
Agree. old way was better when you were able to select sim and call back from the SIM on which you received a call.
JollyAsbo
Apprentice
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Galaxy S20 Series
samsung needs to officially acknowledge this thread and address this horrific update on dual sim. I would also like to know what data they had that would make change the functionality of dual sim use.