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The front camera of the S20 Ultra phone does not work

(Topic created on: 10-03-2024 02:08 AM)
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Hello, and I apologize for the inconvenience, but I have a problem and I hope to find a solution here. I have a phone’s front camera that does not work, although the back camera works well. As soon as I flip to the front camera, a warning sign appears indicating a camera failure. I tried all methods, but to no avail (wipe camera data. Forced shutdown). Factory reset, turning off the device and restarting it, but all attempts failed. This happened when I was updating the system on Android 13. Are there solutions or should I change the phone’s camera?? 

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BandOfBrothers
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First please send your feedback to Samsung via your Samsung Members App to see if they can help this way. 

If not you may need to let a Samsung Service Centre have hands on with your phone @مجتمع سامسونج 

If I can be of any further help then please don't hesitate to ask.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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