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Original topic:

Software update

(Topic created on: 06-04-2022 09:37 AM)
Coley86
Apprentice
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Galaxy S20 Series
Anyone having issues with phone especially Samsung music since last software update?
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5 REPLIES 5
BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

Unfortunately I'm not using your particular make of phone so can't comment on that.

What software update have you downloaded  ?

Sometimes when a phone isn't behaving after an update a good tip is to try these...

> https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode. 

> As a last resort back up and factory reset.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Coley86
Apprentice
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Galaxy S20 Series
Done all the above still no joy
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BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

What's happening with Samsung Music specifically  ?

Have you tried another music app ?

You can contact the developer of the app and or send some feedback via your Samsung Members app under the GetHelp section for support @Coley86 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Coley86
Apprentice
Options
Galaxy S20 Series
I can control and music or see my full plsylist in the car.

According to samsung its a software issue
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BandOfBrothers
Samsung Maker ★★
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Galaxy S20 Series

Is this while connected to your cars own music system sofrware ?

If so.....

Might be worth speaking with users of the same car system to see what's happening with them.

If Samsung say it's a software issue and it's a software issue on their side then they'll need to look at pushing out an update.

I wish you all the best. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes