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Original topic:

Send my Old phone to Samsung

(Topic created on: 08-05-2022 10:23 PM)
mīshu
Journeyman
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Galaxy S20 Series
Hello guys, I bought a new Samsung device and I trade in my Old Samsung S20+
My question is: how do i send my old phone to Samsung ?
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3 REPLIES 3
Glenntech
Big Cheese
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Galaxy S20 Series
If you have received you new device.
Check in the packaging as they normally send a sheet of paper with the sticky address label in there
You have to package the old device and use the label to send it in.
Sometimes I believe it can get sent separately
Make sure you sign out of all your accounts and then factory reset your old device
Take photos of the old phones condition and how you package it
You can either send it off as is or pay extra for a more secure courier service
mīshu
Journeyman
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Galaxy S20 Series
should i send also the Charger?
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Glenntech
Big Cheese
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Galaxy S20 Series
No they just want the phone
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