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Screenshot toolbar

(Topic created on: 05-10-2021 02:23 PM)
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Purloiner
Pioneer
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Just recently every time i take a screenshot and use the toolbar to scroll for a longer screenshot the toolbar shows in the actual image. This never used to show in the screenshot. See image attached.

image


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1 Solution


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Solution
JxPlore
Apprentice
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Just found the culprit of this bug because of the recent update from galaxy store. Just uninstall update "Samsung Capture" from app manager.

Screenshot_20211006-145828_Settings.jpg

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5 REPLIES 5
JxPlore
Apprentice
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It's happen to me after Oct Update

Screenshot_20211006-142607_Spotify.jpg

Products mentioned in this post

Solution
JxPlore
Apprentice
Options

Just found the culprit of this bug because of the recent update from galaxy store. Just uninstall update "Samsung Capture" from app manager.

Screenshot_20211006-145828_Settings.jpg

Purloiner
Pioneer
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Brilliant that's fixed it. 👌🏼
Thanks for solving this problem, I was at a total loss 👍🏼
Jo1rda
First Poster
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Thanks a lot! Big help! Experienced the same problem (no screenshot scrolling, original photo saved even after editting the screenshot using the toolbar) and i've been looking for a way fix for several days now!!!! Big help! Thank you!!!!

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Danielcarter
Apprentice
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It seems like the toolbar is getting captured in your screenshots. Here’s what you can try:

  1. Check settings: Disable any options like "Capture Toolbar" in the screenshot tool.

  2. Use shortcuts: Try using keyboard shortcuts (e.g., PrtScn or Windows + Shift + S) to avoid the toolbar.

  3. Update/reinstall the tool: Ensure it’s up-to-date or reinstall it.

  4. Try another tool: Use Snipping Tool or Snip & Sketch for better control.

  • Hope that helps!
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