05-10-2021 02:23 PM
Solved! Go to Solution.
06-10-2021 09:18 AM
Just found the culprit of this bug because of the recent update from galaxy store. Just uninstall update "Samsung Capture" from app manager.
06-10-2021 08:29 AM
It's happen to me after Oct Update
06-10-2021 09:18 AM
Just found the culprit of this bug because of the recent update from galaxy store. Just uninstall update "Samsung Capture" from app manager.
06-10-2021 12:16 PM
19-06-2022 04:15 PM
Thanks a lot! Big help! Experienced the same problem (no screenshot scrolling, original photo saved even after editting the screenshot using the toolbar) and i've been looking for a way fix for several days now!!!! Big help! Thank you!!!!
12-09-2025 09:12 PM
It seems like the toolbar is getting captured in your screenshots. Here’s what you can try:
Check settings: Disable any options like "Capture Toolbar" in the screenshot tool.
Use shortcuts: Try using keyboard shortcuts (e.g., PrtScn or Windows + Shift + S) to avoid the toolbar.
Update/reinstall the tool: Ensure it’s up-to-date or reinstall it.
Try another tool: Use Snipping Tool or Snip & Sketch for better control.