Samsung S20 FE - Super Slow Charging while/if using

[jguisousav]

Hey, can you help me 🥺, I bought the Samsung s20 fe too but I notice this:

1° When/If I use the Samsung while charging, he start to charge so slow like 1% every 4/5 mins, like that’s normal? // but if I don’t use it the phone charge in one hour and 30/40 mins.

Ps:
-The charger it’s oficial, I used the one from the box 15w
-The phone have only 2/3 days 
-I don’t use case when it’s charging

So I don't know... its that things normal?

(Sorry for my English)
Thank you so much to everyone to take your time to hlep me 😀

[Mitzzz999]

go to settings in your phone...

find the search icon / magnifier icon

Search the word charging

look at all the options that pop up, making sure that fast charge is active.

[jguisousav]

yas i have the fast charging on, but like this only happen when  use the device cause like, if i dont use it he can charge from 0 to 100 in 1 hour and 32 minutes (i did the test) so idk if this is normal

[Mitzzz999]

is it on the latest software version? I don't own a S20 FE so not sure what battery life is generally like... but I'm pretty certain my Note10 plus charges up quicker than that with the official super fast charger from the box.

[jguisousav]

I am on the Android 10 / UI 2.5 

so idk if this is normal or a bug cause i update my phone before put him on the charger so ya 

[NhlalukoG]

Same thing with me.
Bought mine yesterday. Charges way too slow when using. I'll test when not using later

[Jrk091972]

Same issue. Samsung, pls fix it or mention what could be wrong?

[rapupunk]

Just bought it couple days ago. I feel the same. It just too slow for what we called fast charging. Is there an issue? 

[Hwalker1]

Mine was new on Boxing day. it takes an age to charge whether I'm using it or not. If I plug it in and leave it when its down to 15% it can take up to 1.75 hours to charge.
my old Motorola z3 play charged to about 70 % in ten minutes and then fully charged in another 20. I bought this phone because it said fast charging.
If its this slow when its new, what will it be like after a year.
Is the battery replaceable by the owner. No manual came with it.

[Hwalker1]

the fast charging icon on mine is greyed out. The fast charging wireless charging one is not but my charger is not wireless. Tried all combinations with no result. Slow charging is the order of the day. Charger supplied is only 15 watts.