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Original topic:

Samsung Notes crashes.

(Topic created on: 20-12-2020 03:49 AM)
dagunner
First Poster
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Galaxy S20 Series

Ultra S20: Samsun Notes closes when I go to add another note. Have cleared cache and app still crashes as soon as I tap on the +.

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3 REPLIES 3
BandOfBrothers
Superuser II
Superuser II
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Galaxy S20 Series

Hi @dagunner 

 

Please make sure there are no updates pending for your Note app.

 

First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

 

Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. 

 

I wish you all the best with this. 

 

 


Current Phone >Samsung Z Fold³ 5G.

Back Up Phone > Note 20 Ultra 5G SM-N9860.

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AM4N
Navigator
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Galaxy S20 Series
This issue only occurs on beta software
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Hexadecimal
First Poster
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Galaxy S20 Series
exactly the same issue on a s20 5g. only started after the recent update to android.
unable to download any Samsung updates as well but this is normal for both the s20 and s10 I have.
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