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Original topic:

s20+ visible fingerprint sensor

(Topic created on: 30/03/20 15:06)
Junjie
First Poster
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Galaxy S20 Series

Anyone have the issue of their fingerprint sensor visible? See a rectangular box on my screen under office lightings. 

2 REPLIES 2
Spudgun
First Poster
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Galaxy S20 Series

Hi,

 

Yes, I have exactly that. 

 

I've attatched some images highlighting it; it's very noticeable outside in sunlight - and very difficult to capture on a photo. I first noticed it the other day when reading a PDF, and once I saw it - I couldn't stop seeing it!

 

I'm currently in the process of trying to get it get it swapped out to see if a replacement unit is also the same...

 

A quick way of checking is typing *#0*# into the dialer, then selecting the multiple colour tests at the top (mine was more noticeable under the Green & White screens). Ensure your brightness is up too.

 

IMG_0480.jpgIMG_0481.jpg

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skykit84
Navigator
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Galaxy S20 Series
Just checked the Ultra and Plus - neither have that issue so must be hardware issue