I bought s20 ultra and it seems to be my biggest mistake i ever made. The camera quality is good while taking pictures but when we take videos it is like a video that we shot on a low quality camera. whenever we shoot videos outside, all the colours are kind of faded and the video is of no use. I didn't expect this to happen in a flagship phone of Samsung. I was kind of embarrassed in front of my friends who have an apple iPhone 11 pro. The slow motion video was pathetic. it entirely change the colour of the things. Please advice me how to fix this issue.
I want Samsung to answer my question. Is this the video quality you provide in your top model smartphone. why the hell did I spent about 1400 CAD on such a poor video quality phone.
If I didn't get a response i am gonna start a campaign in Twitter and Facebook regarding this issue. Please don't try to fool your customers.
are you having both the photos and the video of the same clarity. In my phone I am getting faded colours in video. I am not sure why this happens.........
I thought I had an issue with my S20 ultra when I record video in low light so i sent it for repair (I sent it twice) 1st time the mobile came to me with the same exact issue so I called them back and they said send it to us again. So my mobile is now in the repair and ill update once I get it back!
But from what I read here it's looks like all the S20 ultra has the same issues! I thought also the updates could fix all these problems but now I doubt it will do anything. To be honest samsung should do something about this problem they should recall it back or atleast stop selling it but they are still selling it until today! I'm not sure whats going on but if my mobile came back from repair with the same issues ill switch to iPhone immediately!