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Original topic:

s20 ultra over heat + random click on screen+ green screen ..

(Topic created on: 14-04-2020 11:28 PM)
1521 Views
martins33
First Poster
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after the 1 april update of camera improve , still finding front camera with making low contrast on 120 hz the color of screen is green also when the phone on 5 % of battery the screen is green .

random click on screen in the up behind camera 2 times on 120hz mode and 1 time on 60 hz mode happend .

over heat of the phone even while using 60 hz .

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3 REPLIES 3
BandOfBrothers
Samsung Members Star ★★
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Hi @martins33 

 

Are you using the SnapDragon or Exynos chipset version  ?

 

To add sometimes if a phone is playing up after an update then the two methods may help.

 

Turn the phone off and then from a set series of button presses go into the phone system files and clear the cache.

 

If no help then back up,  remove any relevant Sd card and factory reset.

 

I wish you all the best with this situation. 

 

🏳️‍🌈Stay Safe 🏳️‍🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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omnimax
Voyager
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The weird color thing is just Samsung f****g the latest firmware up:

 

https://www.reddit.com/r/Galaxy_S20/comments/g1g7rp/s20_ultra_yellow_tint_to_apps/

 

Yeah, not really what we need after all these issues already.

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Travelingwithpi
Explorer
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Quite hilarious, the times Samsung actually replied to my emails .. 

 

All they said was to do a factory reset. 

I played along knowing I have a backup.. 

 

Moral of the story:   it's not the users fault. The phones have a HARDWARE issue. 

Reset helped me pack it back in the box and ship it off to them with a big " Defective note" over it!