Hi, after the latest firmware update a week or so ago, most sensors on my S20 Ultra 5G (SM-G988B/DS) have stopped working.
- Rotation (gyrometer)
- Proximity (screen does not turn off when making a call and putting close to face)
- Light (auto brightness is not adjusting screen brightness)
- GPS (does not connect or display any satellites)
The only sensor that is still working is the fingerprint.
I have tried factory reset, clearing the cache, downloading the latest firmware and installing it with ODIN. I also tried installing an older firmware from January, but it did not let me.
I also tried testing the sensors through *#0*# and the result is always "Fail".
Can you help me please?
Many thanks 🙏
One UI version
Hi, I agree, it seems like it is related to the software update, as all sensors (except the fingerprint one) stopped literally after the update.
I haven't noticed any issues with the camera, but to be honest I have not taken any proper photos yet as I'm only using the phone for the bare necessities until this is sorted.