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Original topic:

s20 software upgrade issues

(Topic created on: 15-12-2020 01:10 PM)
DRogers
First Poster
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Galaxy S20 Series
I seems to be having issues since I did the latest upgrade where my blue tooth devices disconnects when my screen locks and after 5 seconds. Any idea why that is and how it can be fixed?

Thanks. 
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1 REPLY 1
BandOfBrothers
Superuser II
Superuser II
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Galaxy S20 Series

Hi @DRogers 

 

Please make sure everything is updated in regards to your apps.

 

First please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

 

if not help then …

 

Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. 

 

If that does not help then try a factory reset after backing up and removing any relevant sd card.

 

 


Current Phone > Samsung Z Fold³ 5G.