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Original topic:

S20 screen keeps going dark .

(Topic created on: 20-12-2021 11:14 AM)
ironontheup
Journeyman
Options
Galaxy S20 Series
Samsung this is one of the most expensive phones in the world right now and I can not take pictures in the sunlight on holiday .
It sucks....!!!!!!!
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12 REPLIES 12
Jas2
First Poster
Options
Galaxy S20 Series
Your doing something wrong nothing wrong with Dark pictures maybe turn it auto and it should be alright
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ironontheup
Journeyman
Options
Galaxy S20 Series
Its the screen that goes dark. The phone becomes totally unusable
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Jas2
First Poster
Options
Galaxy S20 Series
Sounds like it's not working 😢
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emteeuk
Apprentice
Options
Galaxy S20 Series
Is it reacting to background light?
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ironontheup
Journeyman
Options
Galaxy S20 Series
Probably but it's no good and I can not over ride it .
I'm after a fix to enable this
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Brianharlow
First Poster
Options
Galaxy S20 Series
I found with my note 20 ultra that had to turn off adaptive brightness in settings, display
Also turned up brightness otherwise in bright sunlight it dulled the screen so much couldn't see anything.
gaz40
Apprentice
Options
Galaxy S20 Series
I had the same it turned out to be malfunction with the camera, had to have it replaced, but as it was manufactured problem it was free. Try running Health check on the device care section
adamlee
Hotshot
Options
Galaxy S20 Series
Sounds like the phone is dimming the display to prevent it from overheating, known issue on the S20
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ironontheup
Journeyman
Options
Galaxy S20 Series
Yes that is what it's doing .
Its a fix I'm after .
I know it's a known issue .
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