S20 Random Restarts

[JackIsaacs]

Hi All, 

Is anyone else experiencing random restarts with there S20. 

My keeps restarting randomly when i am in the middle of using it. 

Any ideas??

[garmoshka-mo]

It's not normal. Money should be fully returned, since Samsung sells defective model which fails for many users.

Who returned money, could you please share your experience?

I going to request full money return from samsung and if they will decline - will perform Mastercard chargeback for faulty goods

[purplesquirrel]

Hi guys I just wanted to mention that something similar happened to my S21. And in my case, it was related to the way I charged my phone. So, I had this very long zoom meeting and my phone was dying so I plugged my phone to a USB port extender plugged to my laptop. My phone was charging super slow probably for an hour or two. After that the random shutting down started nonstop. I restarted, clean the phone app cache, nothing worked.  I found the solution: Just properly charge your phone! So I just turned my phone off and plugged to my Anker fast charger  and let it plugged until it hit the 85% (I have that option on to extend the battery life) And this fixed the problem . Hope it helps!

[Sam_Sung_Angers_Me]

This last security update convinced my encrypted SD card that this was a new phone. I wouldn't be surprised if, with poor testing, Samsung has provided firmware that breaks any trust that a thousand dollar phone will be functional when you need it...

Also I am having the same issue if anyone at Samsung actually cares...

[DaniDayDream]

 

 

 1 - Go to setting

2 - Tap battery & device care

3 - Tap the graph icon next to search icon and select....

[Cipher12]

I did the steps and sent phone to Samsung who are refusing to accept the problem. The phone randomly restarts but according to Samsung they cannot detect the problem

[8022]

Update the phone,it worked on mine

[Cipher12]

Did that already but did not work

[8022]

Try factory reset