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Original topic:

s20+ Caller ID and Spam Protection MISSING !!!

(Topic created on: 10-09-2020 12:09 AM)
mihaispd
Journeyman
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Galaxy S20 Series

I have the issue stated in the title.

Model - SM-G986B/DS UNLOCKED 

Android version 10

Samsung One UI 2.5

Build number G986BXXU4BTH5

Security patch 01.08.2020

I want to know where is the "smart call" feature? and with that the "caller id and spam protection" ???

Does anyone have a clue?

18 REPLIES 18
Woodstar
Navigator
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Galaxy S20 Series

Just search call settings, and it's there just turn it on.

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mihaispd
Journeyman
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Galaxy S20 Series

call settings.jpg As you can see... the option IS NOT there!!!!

Already search in settings/call settings/messages settings.

Members_Xqyis0e
First Poster
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Galaxy S20 Series

Screenshot_20200829-174747_Call settings.jpg

The same problem with my S20!!!

Unlocked, SM-G980F/SD Build: :    G980FXXS4ATGB

mihaispd
Journeyman
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Galaxy S20 Series

What country are you from?

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JoanneE
First Poster
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Galaxy S20 Series

Same problem with my Note S20, Carrier Verizon, SM-N981U, I am in the USA.  Do we all have Verizon???

 

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mihaispd
Journeyman
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Galaxy S20 Series

Nope, i have the exynos Unlocked version for EU.

We might discover something here. I think there is something samsung isnt telling us!

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Members_Xqyis0e
First Poster
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Galaxy S20 Series

Unlocked providerTelekom=T-Mobil

I'm from the EU, Exynos too, everything  udated.

In   Settings > Apps >  Smart Call > App. info > App. notifications > Show notifications button is ON but it is frozen.!

 

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mihaispd
Journeyman
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Galaxy S20 Series

Does Samsung even care?

Why nobody can give us an aswer? 

ZG786
First Poster
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Galaxy S20 Series

I have this exact issue on my Note10+.  I'm on T-Mobile US.

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