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Original topic:

S20+ Biometric Unlock Restrictions

(Topic created on: 03/04/20 06:31)
Jasveen
Apprentice
Options
Galaxy S20 Series

Hello all, 

 

I've noticed the biometric option to unlock is disabled at random points and the phone requires me to unlock with code/pattern.

 

Usually noticed this in the night or first thing in the morning, similar to when you restart the phone, implying every night the phone reboots.

 

Is anyone aware of a timeout that disables the biometric unlock or is the phone just rebooting each night randomly? 

1 Solution


Accepted Solutions
Solution
8eef
First Poster
Options
Galaxy S20 Series
  1. Access Settings.

    You may pull up the app drawer or swipe down from the top of the screen and tap the gear icon.

  2. Scroll down to find General management and then tap on it.

    You may have to scroll all the way down to find it.

  3. Tap Reset.

    This will show you the different types of resets but it’s also where you can find the auto restart feature.

  4. Tap Auto restart to open its settings.

    You can also just enable it directly but if you haven’t set it before, then you wouldn’t know the time when it’s going to reboot automatically.

  5. Tap the switch to enable it.

    You need to do it customize its settings.

  6. Choose the day you want it to reboot by itself.

    Just tap on the letter to choose.

View solution in context

2 REPLIES 2
Solution
8eef
First Poster
Options
Galaxy S20 Series
  1. Access Settings.

    You may pull up the app drawer or swipe down from the top of the screen and tap the gear icon.

  2. Scroll down to find General management and then tap on it.

    You may have to scroll all the way down to find it.

  3. Tap Reset.

    This will show you the different types of resets but it’s also where you can find the auto restart feature.

  4. Tap Auto restart to open its settings.

    You can also just enable it directly but if you haven’t set it before, then you wouldn’t know the time when it’s going to reboot automatically.

  5. Tap the switch to enable it.

    You need to do it customize its settings.

  6. Choose the day you want it to reboot by itself.

    Just tap on the letter to choose.

View solution in context

Jasveen
Apprentice
Options
Galaxy S20 Series
Oh amazing! I didn't even know this was a thing!

I guess it's like a refresh to keep the phone working.

Thanks for your help, really appreciate it!
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