23-03-2020 01:27 PM in
I have returned my Samsung galaxy s20 ultra today as I found a spec of dust under the screen. It's an absolute JOKE! It's very annoying to pay so much for a premium product and then find it to have a defect like this. I'm hoping they can either exchange a new device or refund me, although I've been told it could be 14 days now due to Coronavirus and closed offices.
23-03-2020 01:30 PM in
sure it was under the screen and not under the pre-applied screen protector
23-03-2020 01:31 PM in
yes, I removed the screen protector. I was also hoping it was as simple as that, but unfortunately it wasnt
24-03-2020 01:28 PM in
Weirdly enough, I do have a simular problem. My phone has got dust on the lens of the main 108mp camera! It's very strange, since it is a certified waterproof phone!
05-07-2020 04:02 PM in
I have this issue too. Tons of specks beneath the protective film. Never had it happen with S10, S8, S7 etc. What the heck? Do I get it peeled off?
01-08-2020
12:55 AM
- last edited
01-08-2020
11:50 AM
by
ChrisM
) in
I've the same issue too, super p****d.
01-08-2020 01:00 AM in
I've the same issue as you, super pissed. Now I've to send it to the service centre, which I hope they will just give me exchange my current phone for a new one.
16-01-2021 02:30 PM in
Same. It's moving too - every day it's in a different position.