11-03-2020 04:27 PM in
Today I upgrade my phone to Samsung s20.
After download Barclays app from play store in safe folder when I run app is show screen to create passcode - And I do it.
After is another screen to re-enter this number and after that is error T0020 Internal Error.
On Barclays app outside safe folder is working normaly.
Any sugestion what I can do to fix it ?
01-04-2021 05:20 PM in
Having had a long conversation today with Barclays it seems that Barclays Mobile App, Pingit, and Barclaycard Apps will no longer work from within the secure folder. Barclays say that as you can use their apps outside the secure folder they see no reason why they should fix this issue. I was told that their apps are award winning for security so they see no need for anyone to use the secure folder.
Or to put it another way "we can't be bothered". Nice one Barclays!
They did add that if enough customers complained they "might" look into it again. How considerate of them!
23-04-2022 03:24 PM in
No, Barclays App requires you to start again when it gets to the Secure Folder from new. Fistly it asks you for the Barclays App Pin Code and after acceptance, It's then that you get the T0020 error code, which is not listed in the Barclays error code enquiry.
Santander and Nationwide banking apps work fine in Secure Folder