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Original topic:

Possible fix of missing mobile data on S20 FE 5G after Android 11 update

(Topic created on: 27-12-2020 03:00 PM)
Libroid
Pioneer
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Some of us cannot get mobile data on our S20 FE 5G after Android 11 firmware update. I myself contacted Samsung sevevral times, reset network, reset phone to factory settings, but problem was not fixed.
Actuallu there are 2 possible fixes or workaround, until Samsung releases new firmware to fix the bug.
1) Remove simcard from sim1 tray and insert it to sim2 tray. It seems network mobile data works fine in sim2 tray. However, if you use SD card or 2nd simcard, this may not be an ideal solution.
2) While simcard in sim1 tray disable mobile network and go to
Settings-->Connection-->Mobile Networks-->Network Mode.
From there chose 2G and enable mobile data. Most likely nothing will happen. Then disable mobile data again and go back to Network Mode section and chose 3G. Enable mobile data. You should now get H or H+ sign. If you chose LTE/3G/2G (auto connect), it should give you 4G+ and should stay stable. I could not test 5G, as where I live 5G is not available. Please check and let me know if with this method you are able to get 5G?
53 REPLIES 53
lizstrachs
First Poster
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Does anyone have a fix for this yet?

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AndyMK
Apprentice
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I solved it on an A71 by swapping the SIM Card from slot 1 to 2.

See the discussion earlier in this thread in April-May.

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ceko2012
First Poster
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Thanks.

Option 1: not working

Option 2: I have not more "Network Mode" option.  So I can not change preffered network type (Android 12, One Ui 4.1)

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Chris934
First Poster
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I fixed my phone not connecting to 5G. To fix it after every update you have to restart the phone and then hold the up volume and the power key in until you see the Android icon. Then down volume to wipe cache and power to select and select yes. Then click up volume to the restart and power to restart the phone. If you had it set to only 4G go back and set it to 5G. This must be done after every phone update or we lose 5G.

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