I am now on my second phone after thinking I had a faulty one, first time round. It would appear not. After using the phone and transfering my SIM to my previous phone, Huawei P20, the difference was vast. I have no signal inside, and 1 or 2 bars outside at best. Comparatively, with the Huawei, same SIM, EXACTLY the same position, inside I get 1 or 2 bars, and outside the 4G signal was maximum. What's going on Samsung? I have heard reports about bad GPS, surely this is linked? A design flaw? Antenna in the wrong place? Bad modem? I really am not happy, especially after opting for a Samsung for the first time, an apparent top-end phone. Joke.
Hi. The model number is SM-G981B/DS. Android 10.
Yes, I've done all the checks and tests, and changed all the settings to not connect to 5G. Nothing changes.
This is the second phone I've had. I do not think an inspection will solve anything. In my opinion it's a design flaw, similar to the bad GPS signal that people are complaining about. And with the current COVID-19 situation, how can I book a test safely? I am still working, so really need my phone to be also, in case of an emergency when I'm at work, I work shifts, so calling the company would not work for me.